SHIPPING QUESTIONS

All orders are packed & shipped 1-3 business days after the order is placed. Depending on best available carrier & destination, packages are typically out for delivery within 3-5 business days.

The shop headquarters is located in Ankeny, Iowa.

Yes, depending on popularity and vendor availability. If you're ever curious about a specific item, feel free to reach out via email -- brittany@pointed-north.com.

FAQ SECTION

Returns are accepted within 30 days of order delivery.

Please contact me via email (brittany@pointed-north.com) to request a return.

Refunds are issued only after tagged, undamaged & unworn merchandise is received.

Exchanges are accepted within 30 days of order delivery for different sizes or alternative items.

Please contact me via email (brittany@pointed-north.com) to request an exchange.

Returns are no cost for the customer.

Refunds are issued within 1-3 business days of tagged, undamaged & unworn merchandise being received.

GENERAL

So much time has gone into finding the best vendors to partner with that deliver quality, trendy, unique, yet affordable, pieces to offer to you.

Our favorites include wholesale brands Vero Moda, NLT, Things Between, Miou Muse, Grade & Gather, Crescent and various others.

At this time, Pointed North is online only. However, if you're local to central Iowa, I do pop up around the city at events and markets periodically. Follow on social or sign up for the newsletter to stay up to date!

In each product description, you'll find a sizing section. I try my best to offer measurements and sizing explanations based on how the product fits. If you ever have questions, please don't hesitate to reach out!

Didn't find what you were looking for? Feel free to contact us at any time!